As Shanghai JingCheng Travel Consulting Co. Ltd, we are committed to protecting the confidentiality of personal data shared when using our platform services. This policy explains what data we collect, the purposes for which we use it, the parties with whom it may be shared, and the rights available to users.
1. Categories of data collected
When you use the platform, we may process identity, contact, company, booking, passenger, invoicing, payment-operation, device, session, security, and support-related data. This processing is limited to information reasonably necessary for account creation, booking management, operational coordination, invoicing, and support.
2. Purposes of processing
Personal data may be used to create and manage user accounts, receive and confirm bookings, coordinate drivers and operations, communicate with passengers, issue documents and invoices, detect errors and fraud, maintain security logs, monitor service quality, and comply with legal obligations.
3. Legal basis
Processing activities rely on the formation and performance of a contract, compliance with legal obligations, the protection of legitimate interests, and, where required, explicit consent. If mandatory reservation and operational data is not provided, certain services may not be available.
4. Data sharing
Personal data is not sold, rented, or commercially disclosed to third parties. It may, however, be shared to the extent necessary for service delivery with drivers, operational partners, infrastructure providers, accounting and audit advisers, hosting and email providers, and competent authorities where disclosure is legally required.
5. International transfers
Service infrastructure and operational partners may be located in different countries. Where international transfers occur, they are carried out subject to appropriate contractual and technical safeguards and in compliance with applicable law.
6. Retention period
Data is retained for as long as reasonably necessary for account, booking, financial, audit, security, and legal compliance purposes. Once the retention period expires or the purpose no longer applies, data is deleted, anonymized, or archived in accordance with applicable law.
7. Security measures
We apply administrative and technical measures such as access control, authorization, logging, backup, network security, and system monitoring. However, no internet transmission or storage method can guarantee absolute security, and users are also responsible for protecting their account credentials.
8. User rights
Subject to applicable law, users may have the right to access, correct, delete, restrict processing, object, and where applicable request portability of their personal data. Requests may be submitted using the company contact details provided below.
9. Contact information
Legal entity: Shanghai JingCheng Travel Consulting Co. Ltd
Address: 1288 South Wangyuan Rd. No: 10, Rm. 1306, Fengxian, Shanghai, 201400, China
Phone: +86-136-6149-0163
Email: partners@sinoryde.com
Website: https://www.sinoryde.com